RETURNS & EXCHANGES
Please make sure to thoroughly review your order information and product selection entries before submitting your order.
Payment, address, style and/or size changes can only be made up to 12 hours after an order has been placed, if the fulfillment process has not yet begun.
Exchanges, in the form of store credit, may be extended for product errors. Items are subject to product inspection and approval. Please be advised, notice must be given to Customer Care at firstname.lastname@example.org within 3 days of delivery, for any problems or concerns with merchandise.
Items must be in their original packaging, in new condition, with original packing slip and description reason for exchange.
Any store credit we issue will be valid for 15 days from the date of issuance. Shade & Tee Apparel is not responsible for shipping charges for exchanges or returns.
Any orders processed with a discount code or sale price are final sale and may not be returned.
Important Notice Regarding COVID-19 Changes
Shade & Tee Apparel is observing state-ordered return restrictions.
At this time, we will not be accepting any exchanges or returns until further notice for the health and safety of our team.
We appreciate your patience and understanding during these uncertain times. Please contact us at email@example.com with any questions or concerns.